Refund and Cancellation Policy

At F2B, each project involves dedicated strategy, planning, and creative production.

Project Cancellation

Clients may cancel a project before work has started and receive a full refund of any advance payment. If a project is canceled after work has begun, refunds are not guaranteed and will depend on the amount of work already completed.

Refund Eligibility

Refunds may be considered in cases where:

• The project has not yet started
• The service cannot be delivered due to unforeseen circumstances

Because creative services require time, expertise, and resources, completed work and delivered services are non-refundable.

Revisions

Instead of refunds, F2B aims to solve concerns through reasonable revisions and adjustments within the agreed project scope.

Agreement

By purchasing or commissioning services from F2B, the client agrees to the terms outlined in this policy.